Rethinking Incident Analysis

The text discusses the common practice of analyzing incidents by focusing on what went wrong and the belief that bad outcomes result from bad actions. The author suggests an alternative perspective of analyzing incidents by assuming that everybody did everything right, which can lead to different insights and questions. The author encourages readers to consider this alternative perspective for a more comprehensive post-incident analysis.

• The text discusses the common practice of analyzing incidents by focusing on what went wrong
• It suggests an alternative perspective of analyzing incidents by assuming that everybody did everything right
• This alternative perspective can lead to different insights and questions
• The author encourages readers to consider this alternative perspective for a more comprehensive post-incident analysis