Klarna's AI-Driven Workforce Reduction and Expansion Plans
KI erledigt immer mehr Arbeit: Klarna stellt seit einem Jahr nicht mehr ein 🔗
Klarna, the Swedish payment service provider, has not hired any new employees for a year and has reduced its workforce by 22%, relying instead on artificial intelligence (AI) to perform tasks previously handled by hundreds of workers. CEO Sebastian Siemiatkowski stated that about 200 employees now utilize AI technology for their main tasks, and staff were incentivized with a share of the savings in their salaries. The company has seen a significant impact from AI, including a reported $40 million increase in revenue, but this shift has also affected the stock market negatively for related companies. Klarna is now targeting the U.S. market for expansion and has initiated steps towards a potential IPO.
FAQ
What has Klarna done regarding hiring in the past year?
Klarna has not hired any new employees for the past year and has reduced its workforce by 22%.
How is Klarna using artificial intelligence?
Klarna uses AI technology to handle tasks that were previously done by hundreds of employees, significantly impacting their operational efficiency.
What are Klarna's future goals?
Klarna aims to enter the U.S. market and is considering establishing a bank there, as well as taking steps towards a potential IPO in the United States.