The State of AI in 2023: Widespread Adoption of Generative AI Tools and Expected Business Disruption

The latest annual McKinsey Global Survey on the state of AI in 2023 confirms the widespread adoption of generative AI (gen AI) tools, with one-third of organizations using them regularly in at least one business function. The use of gen AI is expected to bring significant business disruption, leading to workforce cuts in certain areas and large reskilling efforts to address shifting talent needs. High-performing organizations are leading the way in adopting gen AI and traditional AI capabilities, while facing challenges in capturing value and addressing AI-related risks. Despite the rapid spread of gen AI tools, overall AI adoption remains steady, with limited scope and room for capturing more value. The survey also highlights the shifts in AI-related talent needs and the workforce effects expected in the next three years.

• Widespread adoption of generative AI (gen AI) tools
• Expected business disruption and workforce changes
• Leading organizations driving gen AI adoption
• Challenges in capturing value and addressing AI-related risks
• Steady overall AI adoption with limited scope
• Shifts in AI-related talent needs and workforce effects