Troubleshooting Access Issues with News Corp Australia
If you encounter a message indicating that you might be blocked as a crawler bot while trying to access News Corp Australia's websites, it's important to first try several troubleshooting steps. These include temporarily disabling any ad or script blockers, adding the site to the allowed list of these blockers, ensuring JavaScript is enabled in your browser, and using the latest version of your web browser. If these steps do not resolve the issue, you should email News Corp Australia with your IP address and reference number to request access.
- Disable any ad blockers or script blockers temporarily.
- Add the site to the allowed list of your blockers.
- Check if JavaScript is enabled in your browser.
- Ensure your web browser is up to date.
- Contact News Corp Australia via email if further assistance is needed.
What should I do if I'm blocked as a crawler bot?
Try disabling ad blockers, adding the site to allowed lists, ensuring JavaScript is enabled, and updating your browser.
How can I contact News Corp Australia if I still need access?
You can email accessissues@news.com.au with your IP address and reference number for assistance.
What information do I need to provide to request access?
You need to provide your IP address and the reference number shown in the block message along with your reason for access.